1. Who we are
This Privacy Policy explains how LeanLuxe Unisex Fitness ("LeanLuxe", "we", "us") handles personal information when you visit our website or contact us. We are a fitness center located in Edapally, Ernakulam, Kerala, India.
Operated by: [Add legal business name]
2. Information we collect
We keep the information we collect to a minimum. Depending on how you use our website and services, it may include:
- Details you give us: your name, phone number, the program you are interested in and any message you write when you enquire through our contact form or WhatsApp.
- Membership and training details: when you join or train with us, information you choose to share such as your goals, fitness level or relevant health information, so our trainers can guide you safely.
- Technical information: basic data your browser sends automatically, such as IP address, device and browser type, which our web host may log for security and reliability.
3. How we use your information
- To reply to your enquiries and help you choose a program or plan
- To set up and manage your membership and training sessions
- To give you safe and personalised coaching
- To keep our website secure and working properly
- To meet legal or accounting obligations
We do not sell your personal information.
4. WhatsApp and third-party services
Our website uses a few third-party services. When you use them, your data is handled under their own policies.
- WhatsApp: our enquiry form does not store your details on our website. It prepares a message that opens in WhatsApp, and the message is sent only when you press send. WhatsApp (Meta) processes it under its own terms and privacy policy.
- Google Fonts: our pages load fonts from Google, which may receive your IP address and browser information when the page loads.
- Google Maps: if you click our directions link, you will be taken to Google Maps.
- Social media: links to Facebook or Instagram take you to those platforms, which have their own privacy practices.
5. Cookies
Our website does not set cookies of its own. Third-party services mentioned above may set their own cookies or similar technologies. [Update this section if you add analytics, advertising pixels or a cookie banner.]
6. Who we share information with
We share personal information only when needed to run our services, for example with trainers who coach you or with service providers who help us operate (such as our website host or payment provider), or when the law requires it. We ask service providers to protect your information.
7. How long we keep it
We keep personal information only as long as needed for the purposes above, including for as long as your membership is active and for any period required by law. When it is no longer needed, we delete or anonymise it.
8. Security
We take reasonable steps to protect your information from loss, misuse and unauthorised access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your choices and rights
You can ask us to:
- Tell you what personal information we hold about you
- Correct information that is inaccurate or incomplete
- Delete your information, where we are not required to keep it
- Stop contacting you or withdraw consent you gave us earlier
To make a request, contact us using the details below. We will respond within a reasonable time and as required by applicable law in India.
10. Health information
If you choose to share health or medical details with our trainers, we use them only to help you train safely and effectively, and we handle them with extra care. Sharing such information is always your choice. Our trainers and website content do not replace advice from a doctor.
11. Children
Our website is intended for adults. People under 18 should join or train with us only with the consent of a parent or legal guardian, and we do not knowingly collect personal information from children without that consent.
12. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with its effective date.
Effective date: [Add date]
13. Contact us
For questions about this policy or your information:
- WhatsApp: +91 97444 80387
- Email: [Add email]
- Address: [Add full address], Edapally, Ernakulam, Kerala
